Direct Assistance & Technical Support
Have questions regarding our 9 dynamic engines, Razorpay 1-time UPI payments, or need custom agency solutions? We're here to help.
Direct Email Support
Send an email to our core engineering desk. We typically respond within 24 hours on business days with actionable answers.
Legal & Compliance Hub
Review our platform policies, FSSAI restaurant food ordering guidelines, and DPDP Act compliance documentation.
Quick Answers
Are my dynamic QR codes permanent?
Yes! Alpha QR guarantees 100% lifetime scan resolution on physical prints. Even on the Free tier or if a Pro plan lapses, existing QR codes continue resolving to their configured destination.
Can I change the destination of a QR code after printing?
Absolutely. That is the core benefit of our sub-50ms dynamic edge routing engine. Log in to your Dashboard, click Edit on any QR asset, and update URLs or interactive micro-apps in real time.
How do I report a malicious QR code or infringement?
We enforce strict zero-tolerance policies on phishing or malware. If you discover a QR code pointing to fraudulent content, email alphaprime.co.in@gmail.com with the short URL and our security team will deactivate it immediately.